IV Therapy: Frequently Asked Questions
💧 What is IV therapy?
IV therapy delivers hydration, vitamins, minerals, and electrolytes directly into your bloodstream through a small IV catheter. Because it bypasses the digestive system, your body absorbs these nutrients more efficiently and more quickly than with oral supplements.
⏱ How long does an IV therapy session take?
Most IV drips take 60 –75 minutes, depending on the formula. Some specialty infusions—like NAD⁺—take longer due to their unique infusion requirements. Your nurse will review timing with you before your session begins.
🧪 Do I need a medical clearance?
Yes. Massachusetts requires a brief telehealth clearance exam with a licensed provider before your first IV therapy appointment. This ensures your treatment is safe and appropriate for your health history.
💉 Does IV therapy hurt?
Most clients feel only a quick pinch during the initial insertion. Once the catheter is in place, the infusion itself is comfortable. You can relax, read, or simply unwind during your session.
🌿 What are the benefits of IV therapy?
Benefits vary by formula, but many clients seek IV therapy for:
Hydration and electrolyte balance
Immune support
Energy and metabolism
Skin health and collagen support
Recovery after illness, travel, or physical exertion
Cognitive clarity and mood support
Your nurse can help you choose the drip that best aligns with your goals.
🧷 Is IV therapy safe?
Yes—when administered by trained medical professionals using sterile technique and high‑quality ingredients. At Dragonfly River Wellness, all IVs are prepared and administered by licensed nurses following strict safety protocols.
🍊 How often can I get IV therapy?
Most clients schedule treatments every 2–4 weeks, depending on their wellness goals. Some come in more frequently during times of stress, travel, or immune challenges. Your nurse can help you create a personalized schedule.
🧊 What should I do before my appointment?
Eat a light meal
Hydrate normally
Wear comfortable, loose‑fitting clothing
Bring any questions you’d like to review with your nurse
🚗 Can I drive after my infusion?
Yes. IV therapy does not impair your ability to drive. You may feel more hydrated, energized, or relaxed afterward.
💵 What is your cancellation and deposit policy?
A $45 deposit is required to reserve your appointment and covers your mandatory telehealth clearance exam.
If your clearance exam has already been completed, the deposit becomes non‑refundable.
You may cancel or reschedule up to 24 hours in advance.
We understand that life happens — if something comes up, we’re always happy to work with you to find a better time.
🧰 What if I’m not sure which drip I need?
You don’t have to decide alone. Book a Discovery Call, and we’ll walk through your goals, symptoms, and preferences to recommend the most appropriate infusion.
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IV Therapy Comparison Table by Collection
Core Collection
Foundational blends for everyday wellness.
| IV Drip | Primary Benefits | Best For | Key Ingredients | Price |
|---|---|---|---|---|
| Tri‑Immune | Immune strength, antioxidant support | Illness prevention, travel, high‑stress seasons | Vitamin C, Zinc, Glutathione | $175 |
| Renew (Energy) | Natural energy, focus, metabolism | Fatigue, busy schedules | B‑Complex, B12, Aminos | $175 |
| Replenish | Hydration + nutrient restoration | Fatigue, dehydration, nutrient depletion | Electrolytes, B‑Complex, Minerals | $175 |
| Relief | Headache, migraine, PMS, pain relief | Tension, inflammation, discomfort | Magnesium, B‑Complex, Anti‑nausea options | $175 |
| Immune | Immune boost + antioxidant support | Illness recovery, prevention | Vitamin C, Zinc, B‑Complex | $175 |
Premiere Collection
Advanced formulations for targeted support.
| IV Drip | Primary Benefits | Best For | Key Ingredients | Price |
|---|---|---|---|---|
| Health (Myers’) | Comprehensive wellness, energy, immunity | Chronic fatigue, nutrient depletion | Vitamin C, B‑Complex, Magnesium, Zinc | $195 |
| Recovery | Bounce‑back support, hydration, energy | Post‑workout, illness, jet lag | Electrolytes, B‑Complex, Minerals | $195 |
| Beauty (Glow) | Skin radiance, hydration, collagen support | Dull skin, inflammation, oxidative stress | Vitamin C, Glutathione, B‑Complex | $195 |
| Skinny | Metabolism support, fat processing | Weight‑loss programs, sluggish metabolism | MICC, B‑Complex, Aminos | $195 |
| Harmony (Debloat) | Gut support, inflammation calming, bloating relief | Bloating, gut irritation, sluggish digestion | L‑Glutamine, Magnesium, Zinc, B‑Complex | $195 |
| Performance (Athletic) | Muscle recovery, endurance, hydration, energy | Athletes, heavy workouts, muscle fatigue | Aminos, Electrolytes, B‑Complex, Minerals | $195 |
Elite Collection
Luxury infusions for elevated, high‑performance results.
| IV Drip | Primary Benefits | Best For | Key Ingredients | Price |
|---|---|---|---|---|
| Power Blend | Mitochondrial support, inflammation reduction, rapid recovery | Fatigue, inflammation, low mood, weakened immunity, overall vitality support | Electrolytes, Aminos, B‑Complex | $225 |
| Brainstorm | Cognitive clarity, focus, mood support | Brain fog, burnout, stress | Aminos, B‑Complex, Antioxidants | $225 |
| Snow Bright | Skin brightening, pigmentation support | Hyperpigmentation, dull complexion | Glutathione, Vitamin C | $225 |
| Timeless | Anti‑aging, cellular repair, hydration | Skin vitality, oxidative stress | Antioxidants, Vitamins, Minerals | $225 |
Specialty IVs
| IV Drip | Primary Benefits | Notes | Price |
|---|---|---|---|
| Vitamin C Booster (2500–10,000 mg) | Immune support, antioxidant therapy | Higher doses require labs + consult | $155–$195 |
| Glutathione (1000–3000 mg) | Detox, skin clarity, antioxidant repair | Multiple dosing options | $165–$330 |
| NAD⁺ (250–500 mg) | Cellular energy, brain function, longevity | 2–4 hr infusion | $250–$500 |
What is NAD⁺?
NAD⁺ (Nicotinamide Adenine Dinucleotide) is a coenzyme found in every cell of the body. It supports energy production, DNA repair, cellular resilience, and healthy aging. Because NAD⁺ levels naturally decline over time, many people experience fatigue, brain fog, slower metabolism, and reduced recovery as they age.
What are the benefits of NAD⁺ therapy?
Clients often choose NAD⁺ for support with:
Natural energy and stamina
Mental clarity and focus
Mood balance and stress resilience
Cellular repair and healthy aging
Metabolic support
Recovery after illness, travel, or burnout
NAD⁺ is not a stimulant — it supports your body’s natural energy pathways.
What’s the difference between NAD⁺ injections and NAD⁺ infusions?
Injections
Quick and convenient
Ideal for weekly or bi‑weekly support
Lower doses delivered gradually
Infusions
Higher-dose, deeply restorative sessions
Slow, controlled drip for comfort
Ideal for clients seeking more intensive cellular support
Your nurse will help you choose the best option for your goals.
How long does an NAD⁺ infusion take?
NAD⁺ infuses more slowly than standard IV drips.
250 mg: approximately 2 hours
500 mg: approximately 4 hours
Your nurse will adjust the rate to keep you comfortable.
How will I feel during the infusion?
Some clients feel warmth, pressure, or mild nausea if the drip runs too quickly. These sensations are temporary and resolve when the rate is slowed. We adjust your infusion speed to ensure a calm, comfortable experience.
How will I feel afterward?
Clients often report:
Clearer thinking
Steadier, more natural energy
Improved mood
Better resilience to stress
Some feel the effects immediately; others notice gradual improvements over several days.
Do I need a medical clearance?
Yes. A brief telehealth clearance exam is required before your first NAD⁺ session to ensure treatment is safe and appropriate for your health history.
What is your cancellation and deposit policy for NAD⁺?
- Your $45 telehealth clearance exam is a separate requirement.
Once your clearance exam has been completed, the $45 exam fee becomes non‑refundable.
Your NAD⁺ infusion deposit follows standard scheduling policies: you may cancel or reschedule up to 24 hours in advance.
We understand that life happens — if something comes up, we’re always happy to work with you to find a better time.
How many sessions will I need?
This depends on your goals. Some clients begin with a series of infusions, while others maintain results with weekly or bi‑weekly injections. Your nurse will help you create a personalized plan.
What should I do before my NAD⁺ appointment?
Eat a light meal
Hydrate normally
Wear comfortable clothing
Plan for a relaxed, unhurried session
Can I drive after NAD⁺ therapy?
Yes. NAD⁺ does not impair your ability to drive. Most clients feel clear and refreshed afterward.
🧡 What are the benefits of becoming a member?
Memberships are designed to make consistent wellness easier and more affordable. Members enjoy:
Monthly IV or injection credits (depending on the plan)
Exclusive member pricing
Priority booking
Complimentary or discounted add‑ons
Special member‑only promotions throughout the year
Memberships help you stay on track with your wellness goals while saving money each month.
📅 How do monthly credits work?
Each membership includes a set number of monthly credits that can be used toward eligible services.
Credits renew every month
Unused credits roll over for 3 months
After 3 months, unused credits expire
Your account keeps track of everything automatically.
💳 What is the membership billing schedule?
Memberships are billed monthly on the same date you joined. Billing is automatic and continues until you cancel.
❌ Can I cancel my membership?
Yes — you may cancel at any time with a 30‑day notice.
If you cancel within the first 3 months, an early‑cancellation fee applies. After the first 3 months, you may cancel without a fee, and your membership will remain active until the end of your current billing cycle.
🔄 Can I pause my membership?
Yes. You may pause your membership for:
Travel
Medical reasons
Seasonal schedule changes
Pauses can be made in 1‑month increments, up to 3 months per year.
💵 What is your cancellation and deposit policy for membership appointments?
If you book an appointment using your membership credits:
You may cancel or reschedule up to 24 hours in advance
Late cancellations or no‑shows may result in the credit being marked as used
Your $45 telehealth clearance exam is required for all new IV clients.
Once completed, the exam fee becomes non‑refundable.
🧪 Do I need a clearance exam to join a membership?
Yes — if your membership includes IV therapy, a $45 telehealth clearance exam is required before your first treatment. Once completed, this exam fee is non‑refundable.
🎁 Do members get discounts on other services?
Yes. Members receive exclusive discounts on:
Additional IV drips
Add‑ons
Red‑light therapy
Discounts vary by membership tier.
👥 Can I share my membership with someone else?
Memberships are non‑transferable and may only be used by the member.
🧰 What if I’m not sure which membership is right for me?
We’re happy to help. Book a Discovery Call, and we’ll walk through your goals, schedule, and preferences to recommend the best fit.
Packages: Frequently Asked Questions
What are packages?
Packages allow you to purchase multiple sessions at a reduced rate. They’re ideal for clients who want consistent wellness support, predictable pricing, and the flexibility to use sessions whenever they need them.
What services can I buy in a package?
Packages are available for:
IV Therapy
NAD⁺ Infusions
Red‑light therapy sessions (single, dual, triple, quad device options)
Select injections and wellness services
Each package clearly lists what’s included so you always know exactly what you’re receiving.
How long do I have to use my package?
Packages are valid for 6 months from the date of purchase. This gives you plenty of time to use your sessions at a pace that fits your schedule.
Can I share my package with someone else?
Packages are non‑transferable and may only be used by the person who purchased them.
Can I switch or trade sessions within a package?
Packages are sold as a set group of services and cannot be exchanged or converted into other services. If you’re unsure which package is right for you, we’re happy to help you choose the best fit.
Are packages refundable?
Packages are non‑refundable once purchased. If something unexpected comes up, we’re always happy to help you find a schedule that works for you so you can comfortably use your sessions.
Do packages require a deposit?
Packages are expected to be paid in full at the time of purchase. Your $45 telehealth clearance exam is also required for all new IV and NAD⁺ clients and becomes non‑refundable once completed.
How do I book sessions from my package?
Just book your appointment in the Membership and Package Booking Calender. Your package credits will automatically apply to eligible services at checkout.
What if I’m not sure which package is right for me?
We’re happy to help. Book a Discovery Call, and we’ll walk through your goals, frequency, and preferences to recommend the most cost‑effective option.
What are wellness shots?
Wellness shots are quick, targeted vitamin or amino‑acid injections designed to support energy, metabolism, mood, immunity, and overall wellness. They’re perfect for clients who want fast, effective support without the time commitment of an IV drip.
How fast do wellness shots work?
Most clients feel the effects within a few hours to a few days, depending on the specific injection and their individual needs. Because injections bypass digestion, your body absorbs the nutrients more efficiently than with oral supplements.
How long does the appointment take?
Wellness shot appointments are quick — typically 5–10 minutes. Your nurse will review your goals, ensure the injection is appropriate for you, and guide you through a smooth, comfortable visit.
Do I need a medical clearance?
Yes. A $45 telehealth clearance exam is required for all new clients receiving injections or IV therapy. Once completed, the exam fee becomes non‑refundable.
What is your cancellation and deposit policy?
- A $45 deposit is required to reserve your first appointment and covers your telehealth clearance exam.
- Once your clearance exam is completed, the $45 becomes non‑refundable
- You may cancel or reschedule up to 24 hours in advance
- If something unexpected comes up, we’re always happy to help you find a better time
What types of wellness shots do you offer?
We offer a range of targeted injections, including:
B12 for energy and mood
MICC for metabolism and fat‑processing support
Vitamin D for immune and bone health
Glutathione for antioxidant and detox support
NAD⁺ injections for cellular energy and clarity
Tri Immune for immune support
Your nurse can help you choose the best option for your goals.
Does it hurt?
Most clients feel only a quick pinch. The injection itself is fast and well‑tolerated.
How often can I get wellness shots?
Frequency depends on the specific injection and your wellness goals. Many clients come weekly or bi‑weekly, while others schedule them as needed.
Can I drive afterward?
Yes — wellness shots do not impair your ability to drive or return to normal activities.
What if I’m not sure which shot I need?
You don’t have to decide alone. Book a Discovery Call, and we’ll walk through your goals and recommend the best fit.
Wellness Shots Comparison Table
| Wellness Shot | Primary Benefits | Best For | How Often | Notes |
|---|---|---|---|---|
| B12 | Energy, mood support, red blood cell production | Fatigue, low mood, vegetarian/vegan diets | Weekly or bi‑weekly | Quick boost with very low discomfort |
| MICC | Metabolism support, fat processing, gentle detox | Weight‑loss programs, sluggish metabolism | Weekly | Works well alongside IV therapy or lifestyle changes |
| Vitamin D | Immune support, bone health, mood balance | Low sun exposure, seasonal mood changes | Every 1–4 weeks | Slow, steady benefits; great for winter months |
| Glutathione | Antioxidant support, cellular repair, detox pathways | Skin clarity, inflammation, oxidative stress | Weekly or bi‑weekly | Can be paired with IV therapy for enhanced effect |
| NAD⁺ Injection | Cellular energy, mental clarity, mood support | Burnout, brain fog, stress, aging support | Weekly or bi‑weekly | Gentle alternative to full NAD⁺ infusions |
| Tri‑Immune Injection | Vitamin C + Zinc + Glutathione for immune strength | Immune support, travel, recovery, high‑stress periods | Weekly or as needed | Powerful triple‑blend antioxidant and immune booster |
| Amino Blend | Muscle recovery, energy, metabolism support | Athletes, active lifestyles, muscle fatigue | Weekly or bi‑weekly | Great pre‑ or post‑workout support |
| Biotin | Hair, skin, and nail nourishment | Brittle nails, hair thinning, dull skin | Weekly | Works well with Beauty/Glow IV |
| Zofran | Nausea relief, stomach calming | Motion sickness, migraines, medication‑related nausea | As needed | Fast‑acting; non‑drowsy |
| Toradol | Pain and inflammation relief | Headaches, muscle pain, acute inflammation | As needed | Strong non‑narcotic pain relief |
🔴 What is red light therapy?
Red light therapy uses gentle red and near‑infrared wavelengths to support cellular energy, circulation, and natural recovery. It’s non‑invasive, deeply relaxing, and safe for regular use.
🌿 What are the benefits?
Clients often choose red light therapy for:
Muscle and joint comfort
Inflammation support
Skin vitality and collagen stimulation
Circulation and lymphatic flow
Stress relief and relaxation
Recovery after workouts or long days
Headaches, sinus pressure, and eye strain (Eye Mask)
Benefits build with consistency.
💡 What devices do you use?
We use FDA‑cleared LED devices designed for targeted, therapeutic coverage:
dpl® IIa Panel
Broad, high‑output coverage for face, chest, abdomen, or back.
Lumera Medium Wrap Pad (8×17″)
Flexible, contoured pad ideal for low back, hips, abdomen, quads, hamstrings, or shoulders.
dpl® Neck Pillow
A contoured device for cervical tension, posture‑related discomfort, and upper‑shoulder support.
dpl® Eye Mask
FDA‑cleared, OTC Class II device for:
Headaches
Sinus pressure
Eye strain
Tension around the temples
Gentle relaxation and circulation support
Disposable ultra‑thin covers are included for hygiene and comfort.
You can use a single device or combine multiple for a customized session.
⏱ How long is a session?
Most sessions last 10–20 minutes, depending on the area and number of devices used.
😌 What does it feel like?
Red light therapy is gentle and soothing. You may feel:
Light warmth
Relaxation
Mild tingling as circulation increases
There is no heat, no UV, and no downtime.
👁 Do I need eye protection?
For face‑forward sessions with the dpl® IIa Panel, protective eyewear is available and recommended for comfort. The dpl® Eye Mask is designed specifically for safe periorbital use and does not require additional eyewear.
🧪 Do I need a medical clearance?
No medical clearance is required for red light therapy alone. If you’re combining it with IV therapy, your $45 telehealth clearance exam applies to the IV portion only.
💵 What is your cancellation and deposit policy?
Red light therapy follows our standard scheduling policy:
You may cancel or reschedule up to 24 hours in advance
Late cancellations or no‑shows may result in the session being marked as used (for packages or memberships)
- If your session is booked alongside an IV, the $45 clearance exam fee becomes non‑refundable once completed.
📅 How often should I do red light therapy?
For best results:
2 sessions per week for targeted goals
1 session per week for maintenance
Packages and memberships are available for consistent use
Your provider can help you build a schedule that fits your goals.
👕 What should I wear?
Wear comfortable clothing that allows access to the treatment area. Red light works best on clean, bare skin.
🚗 Can I drive afterward?
Yes — there is no downtime. Most clients feel relaxed, refreshed, and ready to continue their day.
Red Light Therapy Device Comparison Table
| Device | Best For | Primary Benefits | Coverage Area | Session Time | Notes |
|---|---|---|---|---|---|
| dpl® IIa Panel | Face, chest, abdomen, back | Skin vitality, collagen support, inflammation reduction, circulation | Broad, flat panel for large areas | 10–20 min | Great for full‑face sessions or large muscle groups |
| Lumera Medium Wrap Pad (8×17″) | Low back, hips, abdomen, quads, hamstrings, shoulders | Muscle comfort, joint support, inflammation reduction | Flexible wrap that contours to the body | 10–20 min | Ideal for targeted pain points or athletic recovery |
| dpl® Neck Pillow | Neck, upper shoulders, cervical tension | Posture relief, muscle relaxation, circulation | Contoured shape for cervical spine | 10–20 min | Excellent for tech‑neck, tension headaches, and upper‑back strain |
| dpl® Eye Mask | Eyes, temples, sinus area | Headache relief, sinus pressure, eye strain, relaxation | Periorbital coverage | 10–20 min | FDA‑cleared Class II device; disposable covers included for hygiene |
What is the Direct-Ship Wellness Program ?
Direct-Ship Wellness products are prescription‑based wellness therapies delivered directly to your home. Each product includes your telehealth evaluation, provider approval, pharmacy preparation, and shipping — all bundled into one straightforward price.
Is the medical clearance included?
Yes. Your telehealth medical clearance exam is included in the price of the product. There is no separate $45 fee for Ship‑To‑You items.
What happens when I need a refill or dose adjustment?
Every refill, dose change, or continuation of therapy requires:
A new prescription, and
A new telehealth call with the provider
This ensures your therapy remains safe, appropriate, and clinically monitored at every step.
What if I need guidance between prescriptions?
If you need support between prescriptions — such as questions about dosing, timing, side effects, or how to use your product — you can reach out to:
Dragonfly River Wellness, or
The telehealth provider
Guidance calls are available for $20 and give you quick access to a clinician for reassurance and clarity.
Who prepares the medication?
All medications are prepared by a licensed partner pharmacy after your provider approves your prescription. Your medication is then packaged and shipped directly to your home with clear instructions.
How long does shipping take?
Most orders ship within 3–5 business days after provider approval. You’ll receive tracking information as soon as your package is on its way.
Are Direct Ship Wellness products refundable?
Because these are prescription medications prepared specifically for you:
The included telehealth exam becomes non‑refundable once completed
Medication orders are non‑refundable once the pharmacy begins preparation
We’re always happy to answer questions before you place your order.
What’s included with my order?
Every Ship‑To‑You product includes:
Your telehealth clearance exam
Provider review and approval
Pharmacy preparation
Direct‑to‑home shipping
Clear instructions for use
Access to $20 guidance calls if needed
Ongoing support for questions or adjustments
What if I’m not sure which product is right for me?
You can always schedule a Discovery Call. We’ll walk through your goals, health history, and preferences to help you choose the best fit.
